When the pandemic struck, the first wave of transformation focused on relocating employees and providing support for remote workers. As a result of that transition, the workforce has forever transformed – people can now work from anywhere.
The global pandemic has irrevocably changed the physical workplace’s role. The office will always play a significant part in the workplace. As employees return to work, it’s time to consider how businesses can make the workplace a place where people want to be – not simply have to be and where they can work productively.
Creating an attractive workplace environment isn’t a new concept. Employees are reflecting on the benefits are important to them and which professions connect with their values, wants, and requirements in a career as a result of the pandemic. It’s possible that the incentives that make them want to come to work will change. They may crave time for collaboration and socialization in the workplace after working remotely, for example.
Now is not the time to slow down after the warp-speed shift that CIOs have experienced over the last two years. Focus on improving the workplace environment as organizations look to the future, including using data from sensors and building better cross-functional partnerships that can propel the company ahead.
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Using technology to improve the workplace experience
Offering the innovation and convenience that IT talent has come to anticipate in other parts of their lives can make a world of difference in how they feel about making the shift from their home office to their corporate office.
Sensors are helping businesses provide better experiences for employees as they return to work. Sensors provide real-time data on how often different areas of the office are used, which helps with office design decisions.
There are also substantial chances to use sensors to promote sustainability, which is something that employees are becoming increasingly concerned about. Sensors, for example, can help a building change lighting schedules for areas that are not used at particular times of the day or discover systems that need to be serviced before they break and need to be replaced. Every weekend, engineers cleanse the water in high-rise buildings to prevent chlorine from breaking down and create settings in which disease-causing bacteria can thrive. Businesses could use sensors to determine whether a system in a specific area of the building has been properly flushed and whether it needs to be re-flushed.
Two emerging CIO partnerships
Since early 2020, IT workers have gone through a lot, but it doesn’t mean businesses can relax now. In order to bring businesses into this next phase of transformation, two collaborations will be critical in the near future: the CIO-CHRO partnership and the CIO-real estate partnership.
As businesses rethink and reimagine how they recruit and retain talent, the CIO’s engagement with HR is vital. Technology is increasingly enabling day-to-day work, and employees gravitate toward organizations that offer cutting-edge, user-friendly technology. When employees operate in a hybrid role, the risk of technology failure disrupting their job and negatively impacting satisfaction and retention rates increases. The CIO and CHRO can no longer work in isolation; they should work closely together to understand how to tailor the hybrid workplace experience to the demands of employees.
Furthermore, as work is increasingly done through technology, the CHRO and CIO should work together to ensure that employees have access to knowledge on IT policies, security measures, and processes. To avoid IT turmoil, these two leaders will need to work together effectively.