Stepping in 2022, CIOs need to let go of some assumptions they are holding close about 2022.
CIOs have witnessed importance among the board of directors in the past couple of years. Before the pandemic, they were only considered the person responsible for overseeing the technical infrastructure. However, with COVID-19 restricting in-person access, business executives turned to their CIOs to keep their businesses afloat. This demand to save the business-led CIOs to take drastic measures that resulted in not only keeping the business alive but opening multiple opportunities to thrive in an uncertain economy.
With the dawn of the New Year, the challenges of CIOs will not only grow but also evolve. Meaning, it is critical for them more than ever to embrace all the essential attributes of leadership. More importantly, CIOs should stop trying to deceive themselves. While presenting their thoughts and opinions to the board, CIOs should be authentic and straight. If not, they will not be able to create straight, unambiguous, accurate perspectives on IT strategies and plans.
Here are four lies CIOs need to stop telling themselves about what is in store in 2022:
- Employees welcoming on-site work
Most IT leaders and business executives used the notion that employees embrace the sense of sociability and belonging that came from the friendships forged at the workplace. However, the ability to work from anywhere has made employees less excited about the daily drugging commute. While some may desire to come back to the office, most still prefer the off-site approach.
- Fully supporting the remote workforce
COVID has let many CIOs believe that they are in control of the remote work environment. While they have been able to embrace hybrid enterprise, they do not monitor the reliability of and performance of employee’s homes and ISPs. While this keeps them off the hook of the incident happening in the remote environment, which is not sustainable behavior.
CIOs should stop believing that their task is finished when employees learn how to operate the latest tools and technologies. Their task is finished when their employees know how to do their jobs using the latest technology.
Another hurdle that CIOs need to overcome is of providing a seamless and intuitive experience for fully online and hybrid meetings. Instead of arranging online meetings without having proper measures in place, CIOs should actively take initiatives that will enable their dispersed workforce to seamlessly operate and present during the meetings.
- COVID is in the past
Another lie CIOs are telling themselves, is believing that COVID is a thing of the past. However, the reality is different. The pandemic is far from over, and it will not be the last pandemic. With new mutations emerging along with global travel, containing the virus is not going to be easier. Thus, CIOs should include pandemic prevention and mitigation in their business continuity plan.
- Meet their business SLAs
CIOs like to believe that meeting the defined SLAs is when the job of their IT team is done. But, if the client is bringing out the contract even though the organization has met the SLA, it means there is a problem with the relationship. Therefore, CIOs should ensure not only they resolve the issue within the given time frame but also ensure that they are delivering a seamless service to the customers.