Tuesday, November 29, 2022

Four Key Leadership Skills for Today’s Digital-First Work Environment

By Prangya Pandab - May 18, 2022 4 mins read

Every business, willingly or unwillingly, will undergo digital transformation. However, they can easily adapt to this transition if they have a solid digital transformation strategy and good effective leadership skills in place.

The COVID-19 pandemic has wreaked havoc on both the private and public sectors around the globe. It has compelled businesses to execute digital transformations that most would have put off for another few years if the pandemic hadn’t struck.

Businesses can easily integrate their operations with changing customer behavior thanks with digital transformation. However, undertaking this organizational transformation isn’t easy in the first place. Part of the problem stems from a lack of experience in selecting the right tool and training the workforce on how to use it.

When it comes to transformations, it is not just the workings of companies that have shifted; there has also been a significant shift in the roles of leaders. Because digitization has changed industries, business models, and competition, companies will need a new sort of leadership – digital leadership – to guide them through the transition from analogue to digital.

Also Read: How AI Will Drive the Future of Work

And this new style of leadership demands a new set of skills – here are the four most important leadership skills for the digital-first workplace:

Communication that is multimodal

Being an excellent communicator is an important leadership trait, but communication has traditionally been limited to face-to-face conversations and email. It provided leaders with a specific set of communication abilities to develop and master.

In-person interactions are substantially more limited in digital-first work contexts. Even virtual one-on-one conversations are becoming less common. While emails are still useful, there are a variety of short-form communication channels to handle that are not emails.

Organizations that are digital-first have a better ability to experiment with asynchronous communication. Communicating effectively and efficiently through digital channels is a skill that every leader will need to master in order to be successful in the future.

Continuous learning

Adaptability remains the best chance for leaders in the current business environment, given the rate at which the world is changing. Digital disruption is on the rise, and adaptive leaders recognize the significance of being relevant in the game while maintaining a steady learning curve. To understand company and work processes in today’s digital age, leaders must learn new workflow methods and behaviors.

In the same manner, given the digital transformation, leaders must go back to the basics, retrain, and start over with a new approach and strategies. This will provide them with a new perspective on the changes that are taking place and will assist them in dealing with the phase transition. It’s one of the most effective strategies to hone leadership abilities.

Also Read: Digital Transformation: Composable Enterprise Will be Critical in the Digital-first Future

Collaboration is key

Individual contributors and talent is extremely valuable in any organization. When there is team play, though, it is more difficult for the competitors to take them out. It is critical to hire a team that works well together. Leaders have to be outgoing, digitally savvy, caring, good communicators, and take pride in their teams in order to foster a collaborative environment.


It has become critical for everyone to adapt quickly in today’s fast-paced business and ever-changing digital environment. This will only be achievable if a leader is flexible and receptive to new ideas. Agility is key for leaders to think and understand quickly. And to do so, one must exercise and expand their understanding of everything.

A leader’s sound and clear mind can motivate employees and function successfully across cultures. In a quickly changing technology world, leadership agility provides the ability to make educated and effective judgments. It entails being adaptable and forward-thinking in order to help the company grow.

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Prangya Pandab

Prangya Pandab is an Associate Editor with OnDot Media. She is a seasoned journalist with almost seven years of experience in the business news sector. Before joining ODM, she was a journalist with CNBC-TV18 for four years. She also had a brief stint with an infrastructure finance company working for their communications and branding vertical.

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