2022 is set to witness the acceleration of automation technologies at an unprecedented pace. Therefore, keeping a close watch on upcoming trends can significantly ease the life of CIOs.
Since the onset of the pandemic, CIOs have flocked towards automation to accelerate their digital transformation initiatives. While the challenges surrounding the rapid adoption of remote setup continued to emerge, automation was the technology that helped organizations to sustain their operations.
Witnessing its many benefits, organizations are predicted to increase their investment automation in the upcoming years. Hence, CIOs should seize the opportunity of the automation technology to watch for the latest trends that will help them to make the most impact. Here are a few trends that they should closely watch:
Building a culture of automation from the top-down will be critical.
To extract the most value from any automation project, it is important that the organization culture embrace and support the automation challenges. As per Rich Waldron, CEO, Tray.io, “I think any organization worth its salt, which wants to grow at a rapid pace, is going to need an automation mindset.” He added, “If you think about the size and distribution of the workforce, and the fact that we’re investing more in technology, it’s only natural that the path to that kind of progress will be having an executive suite that is totally aligned on the value and benefit of automation, and the importance of being able to automate away the painful manual work that’s a poor utilization of the workforce’s skills and time.”
RPA will reign supreme over iPaaS, AI and LCAP.
Across the enterprise industry various automation technologies have been making their entrance in the market. Technologies such as integration as a service (iPaaS), business process automation (BPA), and low-code application platforms (LCAPs) and end-to-end Robotic Process Automation (RPA) platforms are the technologies that seem to engage in a battle to be the only platform where other technologies will be dependent on. But, given the influence and many benefits of Robotic platforms, RPA will reign supreme.
As per Gartner ‘Market Share Analysis: Robotic Process Automation, Worldwide, 2020’, the RPA market has grown exponentially with 38.9% increase which is US $1.9 billion in revenues. Its unprecedented growth is not only fueled by adoption but also by expansion across the enterprise.
Quick adoption of cloud tech will force a move from RPA to API-driven approaches.
RPA has concentrated its efforts on automation challenges that depend on legacy infrastructure. The technology will help companies to find ways to bring additional process change. “We’ll see much faster adoption of cloud technologies, which means that we’ll also begin to see companies shift from RPA to an API-driven approach from an automation perspective,” said Rich Waldron. He further added, “We’re still in the early phases of this. However, the trends that are powering this shift to the cloud continue to happen at a rapid rate and the momentum behind cloud adoption correlates directly with a more API-driven, low-code approach.“
IT teams will turn to low-code automation to ease their increasing workloads
To help IT teams combat the production stresses, there is an increased adoption of automation and low-code platforms. “Managing solutions that utilize machine learning and AI to recognize threats, providing additional security, upholding policies and compliance are all responsibilities of IT departments,” explained Rich Waldron. “With the addition of navigating a distributed workforce, increased LOB requests and concerns around infosecurity, IT teams are completely overburdened. Low-code automation takes a bulk of the manual labor off of the plates of IT and engineering teams and allows them to focus on the core functions of their departments to support the growth of an organization.”
“As more repetitive, manual processes are automated, skilled IT professionals can focus on revenue-generating tasks. This renewed focus on core products will result in a happier customer base and set a foundation for more tech innovation that can help the organization grow faster without IT teams being a bottleneck,” added Rich Waldron.