Today’s remote and hybrid working model can create an ecosystem where employees do not feel they are being heard or listened to. Hence, CIOs should establish an IT culture that resonates with the current working environment.
The value of a great IT culture within an organization has never been more important than it is today. With the rapid advancements in digital transformation initiatives and transition to remote and hybrid work environments, the challenges of establishing a strong IT culture are growing steadily. Yet, CIOs cannot afford to neglect this issue since fostering a strong IT culture is critical to the success of the organization.
As per a PwC survey, titled “Global Culture Survey 2021,” over 80% of the executives admitted that a strong culture not only drives organizational adaptability, especially in uncertain times, but also provides the organization with a competitive advantage. Additionally, industry experts believe that having a distinctive culture can also improve business performance while simultaneously improving customer satisfaction. Therefore, CIOs should start taking initiatives that will enable them to foster a culture where collaboration and transparency take priority.
Here are a few steps that CIOs can take to establish an IT culture for today’s hybrid and remote working environments:
Enhancing the existing culture
Taking steps towards forming a new culture does not mean that organizations should entirely scrap everything they currently stand for. Instead of completely revamping the present IT culture, CIOs should find ways that will enhance and strengthen its positive attributes. They should ask their employees what they do and don’t like about their present culture as well as the work environment. What aspects, both technical and behavioral, within remote work or hybrid work models, prevent them from collaborating effectively. CIOs should incorporate these suggestions to build a positive corporate culture that is suitable for their workforce.
While it sounds easy, providing meaning in work is not an easy feat to achieve since organizations working from on-premise still fail to accomplish this. This is primarily due to the fact that most employees do not feel connected to the purpose and the overall mission of the organization. They do not feel that their efforts are positively contributing to making an impact.
Neglecting this can also contribute towards lesser job satisfaction that can seriously hurt the growth trajectory of the organization, especially still in their initial phases of digital transformation initiatives. Therefore, CIOs should help their employees to internalize the mission statement and core values of the organization. They should help their employees know how their roles positively improve the organization and its clients.
Look after employees
Employees are the building blocks of the enterprise. Their traits and internal behaviors have a profound effect on the overall IT culture of the organization. Therefore, CIOs and other leaders must take care of their employees. They should ensure that their employees do not feel left out or not being listened to as these can easily take strong roots in today’s IT environment.
CIOs should establish a culture where their employees feel heard and respected. They should actively listen to them, communicate to understand their state of mind, and try to know about anything that bothers them or diminishes their overall well-being.