The new viral crisis will force the enterprise to create new strategies and tweak the current ones to continue driving digital transformation
Companies are working towards sustaining their businesses amidst the lockdown and social distancing owing to the ongoing coronavirus (COVID-19) pandemic. They will need to gear up and change their digital strategies to ensure successful digital transformation.
A good place to would be by identifying and evaluating the perfect balance of online collaboration tools for employees and partners to enable remote working. As prominent companies like Google, Microsoft, and Cisco have done, all organizations can consider a number of niche players that are operating in this domain. Focusing on security and scalability before purchasing the subscription for these collaborative tools is critical.
There are several companies that have a Business Continuity Plan (BCP) manual that may not be very effective during the current crisis. Therefore, there is a strong need to have an agile BCP that can be triggered immediately. Instead of half-yearly and yearly BCP drills, there should be a provision to put them to real tests on a monthly basis. One good point to start could be by making work from home a mandate. In fact, there are some companies that are already mulling about leveraging ‘work from home’ permanently as part of their company policy.
There has been a significant increase in the number of security breaches during the coronavirus crises as a large number of employees are working remotely. Enterprises that are planning to migrate onto the cloud need to act post this crisis. It would be better to have cloud-based storage for BCP/DR and plans for a regular efficiency test, as part of the routine drills. Earlier this week, a number of serious security flaws against the popular video teleconferencing app Zoom came to light. With a vast majority of teams working remotely, depending on Zoom, this could be catastrophic! Enterprises should ensure that IT security is an integral part of the overall design. At the same time, equal emphasis should be given on securing all IT assets, including servers, laptops, and other mobile devices by deploying the right set of security tools.
Once the COVID-19 pandemic is under control, there will be a change in the global trade dynamics, and the economies will bounce back stronger. Enterprises need to gear up and be ready to tweak digital strategies by filling the gaps for successful digital transformation.