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Detrimental IT Management Practices That Affect Productivity

By Swapnil Mishra - June 28, 2023 5 Mins Read

Detrimental IT Management Practices That Affect Productivity

Effective IT management practices are critical in the fast-paced and connected world that businesses operate in

Like all highly positioned executives, successful CIOs must be skilled at managing a business that is efficient at getting work done. Unfortunately, many of the most widely used management strategies to improve subpar organizational performance are ineffective.

Effective IT management is crucial for businesses in the quickly changing digital landscape. Today’s key differentiator is the technology to streamline operations, improve productivity, and optimize processes. Despite its enormous potential, IT management is not immune to pitfalls that can impair organizational productivity.

Organizations can prevent problems and protect their IT infrastructure by recognizing and understanding these practices, resulting in maximum effectiveness and performance. Some particular IT practices can derail even the most well-intentioned IT initiatives. Organizations can promote a culture of productivity that supports innovation. They can maximize the use of their IT resources by identifying and correcting ongoing practices.

The following 7 are the IT management techniques that pose a risk to productivity:

1. Regular Reorganization

Changing the reporting structure to address resource issues and keep the project on schedule is alluring. Most managers assume that if a resource is ineffective with one group of people, it will be equally effective with another.

When organizations replace old obstacles with new ones, employees need to learn how to work with them. Managers must find the underlying issue and decide whether their staff needs more coaching or training.

2. Keeping everyone in the loop

CIOs should be informed about any incidents before their coworkers and management.

Then there is no fear that a manager will be caught unawares and appear unprofessional to the management.

Additionally, it makes a manager feel important. According to CIOs, everyone needs to know that the top priority is to address any issues as soon as they arise.

3. Accusing others

Root cause analysis for accountability is not a positive way forward. It assumes that mistakes are typically the result of flawed systems and procedures rather than human error.

Due to the blaming culture, people are afraid to report issues to managers, which limits their freedom and creativity.

Fix the immediate problem or “stop the bleeding” whenever something goes wrong. After that, identify which procedures and systems failed to stop the issue from happening.

These must be fixed so the organization is better prepared for the future. If the mistake was the real cause, the person needs better coaching and training.

Pointing the finger at that employee would not prevent similar incidents in the future. CIOs should recognize this as a hole and focus more on training if needed.

4. Absence of procedures

Without processes, work will always be sloppy, inefficient, undocumented, and repetitive. Employees attempt to cut corners to complete tasks quickly, and managers want to do the same.

Organizations need to document standard operating procedures and encourage a process-oriented culture. Do not frequently grant exceptions.

5. Putting employees in charge of multiple tasks

Employees allocate their time between getting oriented to the task and doing it. Employees lose more time reorienting the duties required to multitask. This limits the amount of time they can devote to productive work.

Never having to say no to a request is the benefit of multitasking. Managers frequently commit to fitting something in. Additionally, it raises IT’s performance on the problematic but common metric of employee utilization.

Eliminating multitasking is an impossible goal to achieve because there will always be more tasks than employees to complete them. Additionally, the political pressure to fit something in frequently prevails over the rationale for limiting multitasking. By enforcing a “Nothing-Is-Free” rule, CIOs can attack the issue from the demand side rather than the supply side.

6. Reorganize

Reorganization affects the way balance and the way an organization works. The typical justification is that realigning reporting relationships removes the barriers. Which it often does by switching out one set of obstacles for another set of barriers.

Reorganizations alter the unwritten rules that govern IT operations while employees adjust to their new management. Announce the new reporting arrangements, then let everyone else figure out how to make it work.

It’s especially tempting when staff members want to avoid difficult conversations. However, it is a barrier to recognizing and working on the shortcomings.

Also Read: Top SaaS Myths Businesses Must Know

7. Neglect flawed procedures

Most organizations struggle with a structure that is ad hoc, inefficient, uncoordinated, undocumented, inconsistent, and peculiar. IT procedures are in a constant state of alpha testing when employees independently figure out how to complete a task. Because no two people ever carry out processes the same way or build on prior successes, techniques never improve.

Defining, documenting, training, and training teams to follow clearly defined processes takes lots of work. This can also make a manager unpopular. After all, for most employees, doing things their way is much easier than doing them in a corporate way.

Even worse, insisting on doing things the institution’s way will invite criticism that IT is becoming an oppressive bureaucracy. CIOs can promote a “culture of process” within their company. It can increase productivity by fostering a culture that values efficient processes and ensuring that business operations are consistent.

The importance of effective IT management practices grows in the fast-paced and connected world that businesses operate in. CIOs can work together to eradicate these harmful practices by acquiring knowledge and awareness.

This process will open the door for sustainable growth, improved performance, and a competitive edge in the digital age. CIOs can use the above-mentioned techniques to identify risky IT management techniques that threaten productivity. This way, they can pave the way for excellence in IT management.

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Swapnil Mishra

Swapnil Mishra is a global news correspondent at OnDot Media, with over six years of experience in the field. Swapnil has established herself as a trusted voice in the industry, specializing in technology journalism encompassing enterprise tech. Having collaborated with various media outlets, she has honed her skills in writing about executive leadership, business strategy, industry insights, business technology, supply chain management, blockchain and data management. As a journalism graduate, Swapnil possesses a keen eye for editorial detail and a mastery of language, enabling her to deliver compelling and informative news stories. She has a keen eye for detail and a knack for breaking down complex technical concepts into easy-to-understand language.

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