Digital transformation has played a significant role in implementing the business continuity plans of organizations during the pandemic.
The remote working environment has been boosted by the digital transformation steps taken by companies. CIOs have realized the need to shift away from the legacy and costly conventional systems towards a digital transformation and cloud platforms.
Spending on cloud services will take top priority in most organizations as per a study by Gartner. It is expected that globally the IT budget will decrease by 8% due to the pandemic. Remote work culture has been promoted as a part of the continuity plan. In a survey conducted for CFOs by Gartner, over 74% of them stated that the organization plans to permanently shift at least 5% of the on-premise employees to remote working environments post COVID-19.
IT leaders state that public cloud services will see a growth of 19% in 2020. Organizations are relying heavily on cloud-based messaging, video conferencing, telephony, etc., with spending for messaging growing by 8.9% and for videoconferencing by 24.3%.
CIOs need to change the legacy platforms and mindsets of the team members in the organization. A CIO Edge research stated that 70% of the CIOs said that legacy processes and the system is one of the major obstacles for IT delivery initiatives. Other key factors included insufficient budgets, internal conflicts, improper ROI, and the inability to transform.
Technology leaders need to understand the urgency for the transformation and challenge the legacy mindsets to embark on the digital transformation process.
Cloud migration boosts innovation
CIOs state that migrating to cloud platforms has boosted innovations and real agility by automating processes that were earlier time consuming and manual. Compared to conventional business, telephony platforms cloud communication results in cost savings. Organizations state that video conferencing during the pandemic has saved both time and money as the business travel costs and time are drastically reduced. This trend is set to continue even after the travel restrictions are lifted post the pandemic.
Data storage has become uncontrollable and unaffordable in the current scenario, it will further worsen with the integration of IoT and 5G technologies in the business processes. Cloud is the only efficient way to afford and handle the large volume of data while offering scalability and power than conventional storage systems fail at delivering.
Cloud platform works as a boon for the remote workforce
In a recent KPMG report, it is stated that remote working will challenge traditional 9-5 workdays even after the pandemic and work will be measured based on the output rather than the input. The report stated that the “robotic” century will focus on remote working, greater productivity, flexible approach, and automating the workforce.
Observability factor has increased
Observability helps IT leaders to identify and tackle issues faster and they depend on the cloud-native applications for this. Migration to cloud promotes remote working, higher savings, enhances monitoring, and better visibility of assets.