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Businesses Plan To Invest More in Automation To Ease Workflow

By Sudipta Choudhury - April 16, 2021 3 Mins Read

Businesses Plan To Invest More in Automation To Ease Workflow-01

Enterprise leaders prioritize automation to embrace the ease of business operations and the future of work while eliminating challenges.

With the COVID-19 pandemic triggering restrictions for in-person business events and gatherings, contactless solutions have increased acceptances across industries. This is certainly due to the growing health concerns globally, and such tools will see more acceptance this year.

Given the current market situation, automation needs to be lined up alongside business efficiency. Simply put, it supports streamlining business functionalities amidst the evolving market challenges. This is valid for the entire workforce or their way of doing tasks, processes, and outcomes.

The industry leaders acknowledge the fact that 2020 has been a critical year for businesses globally. Consequently, they are focused on advanced technology, precisely automation, to augment the competence of business workflows – ultimately eliminating the ongoing complexities.

Also Read: How can CIOs help IT Teams with Digital Transformation lead Disruption

Lately, the process leaders in established enterprises believe while the software remains an indispensable tool for their daily operations, the growing gaps within the tech stack add to growing inefficiencies. In fact, this promotes more chances for automation where the functionalities can be tracked thoroughly.

A recent research study from indicates organizations expect their technology stack to develop over the next five years. Almost 90% of businesses anticipate an upturn for, and nearly 82% of CIOs are prioritizing advancing productivity and customer experience from automation.

Rich WaldronIn this perspective, Rich Waldron, CEO and Co-founder at, explains – “Every company’s automation journey is unique and can bring its own setbacks along the path to success. However, there is a silver lining in that most of the research respondents expect their challenges to be resolved within the next three to five years.”


Currently, remote work models are straining IT teams with workloads and also budget constraints. Thus, companies are most likely to focus on automating their cloud workflows in order to optimize processes, ease their overloaded IT teams, and reduce the necessity for manual adjustments – as this leads to errors and downtime.

Also Read: The Next Tech Boom: Creating and Sustaining a Contactless Enterprise

This steady growth of stacks among organizations may not lead to efficiencies all the time – for instance, employees that spend considerable time on manual tasks instead of focusing on strategic work and innovation. Hence, the rapid use of automation workflow can make a difference by creating efficiencies.

Experts believe organizations understand the value of automation, and they expect to see significant investment and growth around such initiatives as we advance. In this uncertain market scenario, businesses that can harness automation’s power can embrace the future of work rightly.

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Sudipta Choudhury

Marketing professional with experience in B2B and MR industry. Skilled in Marketing, Strategy Making, Copywriting and Content Creation, Sales, and SEO with excellent Communication Efficiency. Holding a dual master's degree focused on Marketing from IBS, Pune and ICFAI University.

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