Automation adoption was the top enterprise trend throughout the last couple of years, and now the pandemic has made it even more critical with new trends emerging regularly.
Automation helps enterprises to mitigate cost, increase performance, and enhance productivity in the current crisis situation. As one of the fastest-growing technologies globally, emerging new automation trends cut across different sectors, industries, and countries.
Importance of distributed data storage and IoT for organizations during the pandemic
Below listed are the top automation trends that define the industry:
Increase in collaborative automation
The constant state of innovation has made it immensely difficult to model everything with a fixed set of pre-decided rules. Technology will replace humans, but human minds are needed to run the technology. With machines doing all the tedious, menial, and repetitive tasks, humans can continue focusing on higher cognitive chores like creative development, research.
Since the industrial revolution, the focus has been on creating a hybrid of human and machine intelligence balance, which will help the whole industry progress and grow. These collaborative efforts will definitely change the automation industry for the better.
RPA – How Organizations Can Benefit From Automation amid the Economic Crisis
The recognition of fast process automation
Processes being the core of all businesses need to move faster as the operations expand. Organizations focus on process automation and Business Process Management as the center of the digital transformation goals. BPM platforms focusing on business process automation enables businesses to design and automate processes. There’s an ongoing shift as the BPM platforms are being re-imagined in accordance with the new market dynamics, which considers the next-gen workforce and shifting customer expectations.
As the Millennials enter the workforce, the new workforce and smarter customers have extraordinary expectations from the process automation market. The popular BPM platforms are always over-engineered, which adds to the risks and problems associated with processes getting slower. This has escalated the need for fast process automation with all the tools getting more powerful and dynamic.
There has been a stable increase in the involvement of all the stakeholders, including customers, employees, and suppliers in process automation, which would enrich the customer experience in the businesses with overall growth.
Role of AI in Service Automation and Management
Low code movement will catch fire
People without a technology background have a lot of problems while working on or creating a digital platform. But they may also offer great ideas on solutions/ products that solve the customer’s issues. So, while currently, automation is actually in the hands of technical users.
This power will soon shift, and democracy in building automation through no-code movement will emerge.
Microsoft Acquires Cloud-Based 5G Specialist Affirmed Networks
Acceleration to on-prem tools from cloud-based automation
Both on-prem hosted and cloud-based tools have their disadvantages and advantages. Yet, due to the increased need for collaboration and flexibility of tools online, cloud-based automation will thrive in the near future. On-premise tools are better for firms that enforce stricter security measures, having sensitive data. Sometimes, it becomes a challenging task to shift from one Cloud vendor to another. Businesses might find this task increasingly tedious as there are a lot of fresh processes that they discover.
Debjani Chaudhury works as an Associate Editor with OnDot Media. In this capacity, she contributes editorial articles for two platforms, focusing on the latest global technology and trends.Debjani is a seasoned Content Developer who comes with 3 years of experience with Fashion, IT, and International Marketing industries. She has represented India in International trade forums like Hannover Messe, Germany.
