With Artificial Intelligence taking center stage in the digital transformation journey, the c-suite executive across departments should collaborate to develop the best AI strategy.
The evolution of information technology (IT) leadership is largely driven by the line of business (LoB) and sometimes by the legacy of the particular IT organization. But with AI coming in, IT leadership is reaching a state of balance where the IT c-suite executives are collaborating with other departments setting the stage for meaningful digital transformation.
Software application experts and leaders must examine these predictions to understand how this equilibrium will take shape. Gartner has revealed that in the next two years, about 50% of organizations will experience increased collaboration between their business and IT teams. This is a definitive turn in the leadership of organizations with all the c-suite experts coming together for knowledge and experience sharing. This will help the firms to deal with this fast-paced digital transformation and to develop the AI strategy seamlessly.
Gartner believes that any dispute or the lack of coordination between the LoB leaders and traditional CIOs or CTOs over the deployment of enterprise technology will lessen in the future. Both sides will acknowledge that joint participation in the AI adoption process is critical to innovate within a digital workplace.
The business units and IT teams cannot function in silos; they need to collaborate to avoid chaos. Traditionally, each business unit had individual technical personnel, making the businesses reluctant to follow the directive from the central IT teams. However, the tech-savvy organizations now realize that a unified objective is essential to safeguard the stability and integrity of the core business. Such collaboration helps individuals to stay aligned with a common goal and to work in collaboration to effectively implement new business technologies.
The role of ‘application leader’ has transformed significantly with the manual tasks being automated by cloud-based applications in the digital workplaces. The Gartner assessment reinforces the need for the application leader to ensure that employees with appropriate and varied skillsets come together to support the digital transition goals. As more organizations vouch for AI and opt for cloud-based applications, techniques such as natural language processing, machine learning, chatbots, and virtual assistants will emerge as digital integrator technologies.
The adoption of integration technologies is expanding continuously. The ability to use designed applications effectively and integrating data structures remains a complex challenge for businesses. In such scenarios, application leaders must deliver the role of integration specialists to ensure that projects get completed on time and at a lower cost.
Enterprise application leaders will replace the command-and-control model with diversity, versatility, collaboration, and team engagement with the key stakeholders. Application leaders need to be more people-centric to provide critical support for all digital transformation initiatives.
In a digital workplace, it is the responsibility of the application leader’s to serve as the organizational ‘nerve center’ by quickly sensing, responding, and provisioning the IT infrastructure. The application leaders need to bring the business units together with the central IT teams to form the overall digital business team. In this dynamic digital transformation environment, the successful IT vendors will learn to smoothly adapt to this procurement transition where a variety of influencers and buyers drive the discovery, consideration, and the ultimate solution selection process.