Mobile workspaces and remote work are here to stay. If companies want to maintain any semblance of business-as-usual, they will have to address the challenges of data access, security, collaboration, user experience and compliance sooner rather than later.
The pandemic has made one IT function in the modern workplace more important than any other: remote connectivity.
IT teams throughout the world have been struggling to maintain optimum employee connectivity while maintaining previous levels of security, speed, and operational resilience in the aftermath of COVID-19 lockdowns and remote working mandates. As a result, Enterprise Mobility Management (EMM) has become a top priority for every large corporation.
Businesses should begin by rethinking their enterprise mobility processes – a combination of technology and regulations that allow employees to use whichever devices they want (personal or corporate) to fulfil business goals. Businesses must provide them with the tools, applications, and resources they need to connect to the company network using the infrastructure available at their location while also ensuring that data security and compliance standards are met.
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Let’s look at two major hurdles that businesses face in attaining seamless enterprise mobility, as well as the solutions that can help them overcome them.
Patchy access to data
In every industry, COVID-19 has remote work a universal and long-term reality. This only helps to emphasize the promise of enterprise mobility: access to all of the files, data and apps that employees require to ensure not only business continuity, but also continued productivity.
At the enterprise level, the challenge is more complicated. To simplify device and app configuration, management, and operation, as well as enable greater collaboration through the internet and enterprise networks, IT teams must create an EMM solution that combines diverse systems and makes them function together.
In the context of remote work, this entails allowing employees to access corporate workloads, and resources without interruption and, more crucially, at full speed.
A modern End User Computing (EUC) system or a virtual desktop infrastructure (VDI) implementation is the infrastructure solution for this, as it allows large numbers of users to access enterprise data centres simultaneously from multiple locations and run the same set applications and OS as they would on a company network.
Desktop-as-a-Service (DaaS) is now known as “virtual desktop in the cloud,” allowing customers to execute any application in a browser. While the apps run on-premises or in a private or public cloud, they are packaged and given to end users as a “desktop,” removing the need for enterprise IT teams to develop, purchase, deploy, and manage the hardware and software required to keep operations running and scale them.
Inadequate system integration
The modern enterprise requires a complex set of systems and architectures, such as CRM, ERP, GIS, and others, all of which must be networked, automated, and operational at all times in hybrid cloud environments.
Given the extent to which remote work and BYOD have exacerbated fragmentation in the ecosystem, integrating the sheer number of endpoint devices with the whole stack of enterprise apps and keeping them synced at all times is a perpetual headache for IT teams.
In the last decade, there has been a boom in SaaS apps, which is both a solution and a problem.
The variety of apps and platforms, as well as differences in personal preferences of employees add to the complexity of system integration. In these voids, information silos soon grow. Building a cloud “mediation layer” that promotes data interchange between diverse applications is one part of the answer. These apps can communicate with one another through a centralized cloud.
Another step is to offload all processing to the cloud and centralize it. This creates an environment that resembles the old client-server architecture, with the cloud acting as a “mainframe” and all connected devices acting as “dumb terminals” hosting virtual sessions. To reduce latency, the infrastructure must, of course, be backed by load balancing and caching technologies.