It may be tempting for leaders to ease up on the throttle after a year of digital transformation that has been fast and furious. Now that businesses in many parts of the world are recovering from the pandemic, the most important lesson learned is that enterprises with a defined digital strategy have emerged stronger than ever.
COVID-19 showed organizations that a robust IT strategy goes a long way in preparing for the unexpected. Businesses have seen those benefits realized across industries and across boards through both commercial productivity and internal ease with business and employee retention. This increases the pressure on CIOs to expedite digital transformation.
However, it is critical to ensure that businesses are on the proper track. As a result, now is an excellent opportunity to rethink the digital transformation strategy. Industry experts propose that business leaders revisit the following aspects of their strategy.
Definitions of digital transformation
IT executives must distinguish between what they had to do to survive out of desperation and what they did as part of a well-planned strategy.
For instance, basic remote work enablement is not the same as digital transformation. It did develop a new operating model of work, but it is unlikely to last or have a significant influence. Instead, IT leaders should focus on areas such as new growth channels, employee engagement, and cost engineering.
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Some organizations, on the other hand, made more significant changes: perhaps CIOs reconsidered business processes amid the pandemic. As organizations evolved, they discovered that they required new types of support. Many businesses are prepared for a hybrid work model – these processes may need to change even more.
Employees who used to go across the country for business meetings have discovered that they can now do their jobs from the convenience of their own homes. On the other hand, other employees are ready to return to work. As a result, IT leaders are rethinking how they can effectively support employees, assure cooperation, and promote efficiency in the hybrid workplace by evaluating what digital tools, operational processes, and procedures will look like.
Alignment of business strategies
Has there ever been a time when this was more critical? Successful digital transformation entails collaboration between technology, business strategy, and operations to reinvent how companies operate, go to market, and service their industries. Without the other, neither will be successful. In fact, if one is lacking, the business will suffer more losses than if the status quo is maintained.
Connected service availability
Businesses are operating in the new normal, which is constantly on. It’s time to work out how to make the organization’s major services available at all times if they aren’t already. To maintain a good user experience, system resources should now be available on-demand.
Level of automation
In the year 2021, digital progress will be continuous and iterative. The digital imperative should include automation systems and agile delivery models. This enables faster feature delivery to a market where the business environment has changed.
The emphasis of agile process champions on continuous iteration can lead to tiny victories that drive larger victories. Incremental improvements yield a higher return on investment and lead to the successful completion of the numerous projects that make up digital transformation.