The jobs of CIOs are getting tougher owing to many factors, including changing marketplace, economic shifts, among others
Analysts had predicted that uncertainty would be one of the top challenges CIOs will face in 2020. In a strangely euphemistic yet unexpected way, this has come true. The ongoing coronavirus (COVID-19) crisis is creating an array of long-term global, economic, and organizational issues, and is disrupting the role of the CIO. At times like this, leadership needs to rise to the challenge, and the current situation is clearly pushing them to expand their skills and capabilities as IT leaders.
Along with their core duties, CIOs are now expected to understand digital design and apply product management disciplines while managing IT. The majority of CIOs today are finding it challenging to you use the right technology to create an organization that is flexible to adapt to the changing market. In order to be adaptive, companies need to build and experiment with running multiple business models.
CIOs should consider this opportunity to shift from their core responsibilities and develop a business vision. Today, the world is experiencing shifts in geopolitics that are creating a shift on the internet, thereby resulting in the advent of completely new scenarios for CIOs. To navigate through the geopolitical shifts, CIOs will also need to take an analyst role. They can work on understanding the technology dimensions instead of just understanding the technology itself. For example, they can analyze aspects like what could trigger a society to rope in new business laws and restrictions, how new technologies will be applied, and so on.
Today, enterprises are merging IT, digital, and data roles. Some of them are also keeping CIOs separate and are experimenting with the reporting hierarchy. Chief data officer, chief architect, and chief innovation officer is a relatively new breed of technology leaders. A good number of companies are elevating CIO roles into the roles of CTOs or COOs.
CIOs need to be ready for disruption in their roles by being open to change and spending time learning. In order to add value to the organization as leadership executives, CIOs will need to spend a lot of time learning, asking the right questions, and seek advice from experts outside of their domain.